Privacy Policy

Last updated: 5/22/2024

Felix And Fingers (“us”, “we”, or “our”) operates https://www.felixandfingers.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use:

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

We use the information we collect to:

Provide and improve our services, including processing your event bookings, responding to your inquiries, and fulfilling your requests for text message updates (if opted-in).
Send you marketing and promotional materials, such as newsletters and event announcements, but only if you have opted-in to receive them (adherence to TCR).
Analyze trends and user activity on the Site.
Personalize your experience on the Site.
Comply with legal and regulatory requirements.

Text Message Consent (TCR Compliance):

We will only send you text messages if you have explicitly opted-in to receive them. You can opt-in by providing your phone number and clicking a designated button indicating your consent. We will clearly disclose in the opt-in process the nature of the program (e.g., event updates, promotions) and the message frequency. You can always opt-out of receiving text messages by replying STOP to any message you receive.

Information We Collect

We collect several types of information, depending on how you interact with us:

Contact Information: When you inquire about our services, request a quote, or book a performance, we may collect your name, email address, phone number, and mailing address.
Event Information: If you book a performance, we may collect details about your event, such as date, time, location, and type of event.
Usage Information: We may collect information about how you use our website, such as the pages you visit and the information you search for.

SMS Consent

We will not share your phone number with third parties for SMS marketing purposes. We may use your phone number to contact you directly about your booking or to confirm event details. You will always have the option to opt-out of receiving such communications.

You can opt-out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any marketing email we send you. You can also contact us to request that we delete your personal information from our records.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

How We Use Your Information

We use the information we collect for several purposes:

To provide and fulfill your requests for services.
To send you information about our services, promotions, and events.
To improve our website and services.
To comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with third-party service providers who help us operate the Site and provide our services. These service providers are contractually obligated to keep your information confidential and secure. We will not share your information with any other third party without your consent, except as required by law.

Your Choices:

You have choices about how we use and share your information. You can:

Opt-out of receiving marketing emails from us by clicking the “unsubscribe” link in any marketing email you receive from us.
Opt-out of receiving text messages by replying STOP to any message you receive.
Update your personal information by contacting us at [email protected] .
Request that we delete your information by contacting us at [email protected] .
Please note that we may need to retain certain information for legal or record-keeping purposes.

Log Data:

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.

Communications:

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that is strictly for use of our own services.

Cookies:

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy:

This Privacy Policy is effective as of 3/1/2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [email protected] .